Coupons
Coupons let you offer discounts to customers during checkout. Use them for promotions, loyalty rewards, or special deals.
Creating a Coupon
- Navigate to Admin > Billing > Coupons.
- Click New Coupon.
- Fill in the coupon details and click Save.
Coupon Fields
| Field | Description |
|---|---|
| Code | The code customers enter at checkout (e.g., SUMMER20). Case-insensitive. |
| Discount Type | Choose Percentage or Fixed Amount |
| Discount Value | The discount amount - either a percentage (e.g., 20 for 20%) or a fixed amount in your configured currency |
| Usage Limit | The total number of times this coupon can be used across all customers. Leave blank for unlimited uses. |
| Expiration Date | The date after which the coupon is no longer valid. Leave blank for no expiration. |
| Minimum Order Amount | The minimum order subtotal required before the coupon can be applied. Leave blank for no minimum. |
Discount Types
Percentage
Reduces the order total by a percentage of the subtotal. A 20% coupon on a $10.00/month product reduces the price to $8.00/month.
Fixed Amount
Reduces the order total by a flat amount. A $5.00 coupon on a $10.00/month product reduces the price to $5.00/month.
Managing Coupons
The Admin > Billing > Coupons page lists all coupons with their current status:
- Code - the coupon code
- Discount - the type and value of the discount
- Usage - how many times the coupon has been used versus its limit
- Expiration - when the coupon expires
- Status - active or expired
From this page you can:
- Edit a coupon to change its settings
- Disable a coupon to prevent further use without deleting it
- Delete a coupon to remove it permanently
Editing a coupon does not affect orders that have already used it. Changes only apply to future uses.
Next Steps
- Credits - account balance system
- Products - configuring products
- Orders and Invoices - viewing discount usage