Announcements
Put a message in front of your customers.
License required
Announcements need the Announcements license feature. Without it the page does not appear in the navigation.
An announcement is a message that the panel shows to your users.
Navigate to Admin > Support > Announcements.
You need the View Announcements permission to open the page, and Manage Announcements to make a change.
The announcement list
Each row shows the title, the type, the display type, the target audience, the pages, and the dates. A Scheduled or Expired pill marks a message that is not live now. An active banner row also shows a preview strip.
Three icons hold the actions:
- The eye icon turns the announcement on or off.
- The pencil icon opens the announcement for editing.
- The bin icon deletes the announcement after you confirm.
Creating an announcement
Click Create Announcement.
Basic information
| Field | Description |
|---|---|
| Title | The headline. |
| Content | The body. Basic HTML works in this field. |
| Type | The colour and the icon: Information, Success, Warning, or Error. |
Display settings
Display Type decides where the message appears:
| Option | Description |
|---|---|
| Banner | A strip at the top of the page. |
| Modal | A pop-up dialog. Each user sees it one time. |
| Inline | A block inside the pages that you choose. |
Display on Pages appears only for an inline announcement. Turn off Show on all pages to pick the pages. Two grids then appear, Client Pages and Admin Pages, each with a Select All link.
The client pages are Client Dashboard, Server List, Server Detail Pages, Billing Overview, Order/Shop Page, My Services, Invoices, and Account Settings. The admin pages are Dashboard, Servers, Users, Nodes, and Billing.
WARNING
An inline announcement with no page selected appears nowhere. The form warns you.
Target Audience decides who reads it:
| Option | Description |
|---|---|
| All Users | Everybody who opens the panel. |
| Admins Only | Administrators only. |
| Users Only | Everybody except administrators. |
Dismissible lets a user close the message. It is on by default.
Schedule
| Field | Description |
|---|---|
| Start Date | The moment when the message becomes visible. Leave it empty to show it at once. |
| End Date | The moment when the panel hides the message. Leave it empty to keep it. |
Click Create Announcement.
Preview
Click Preview at the top of the form to open a live preview beside the fields. The preview shows the banner, the modal, or the inline block, with the dismiss controls. For an inline message it also lists the pages that you chose.
Scheduling
Set a start date to prepare a message in advance. The panel hides the message until that moment, even when the announcement is active. Use a start date and an end date together for a maintenance window or a promotion.
Where a user sees an announcement
| Display type | Where it appears |
|---|---|
| Banner | At the top of every page in the client area. |
| Modal | As a pop-up when a user opens the dashboard. Each user sees it one time. |
| Inline | Inside the body of each page that you ticked. |
The sign-in page reads a public announcement feed, so a message can also reach a visitor who is not signed in.
A dismissal applies to one user. Other users still see the message.